Explore Problems
2a) Map Problems
Before we embark on our search for solutions, we explore the selected challenge. What are the problems at hand? To find out, we consult (practitioning) experts, researchers and domain experts. What (technological) solutions already exist? And what still makes it a problem? For the project on understandable healthcare, we spoke with 67 experts in understandable healthcare: 45 experts during a boat event and 22 experts during in-depth interviews. What else? Interviews with citizens at De Krook, a Philo Café in multiple languages, and Dialogue Tables about the chosen challenge. Also, a few Comon employees embark on a short immersive internship.
2b) Select Problems
A challenge always consists of several sub-problems. In the project on understandable healthcare, we identified six. Supported by experts, we one or several sub-problems for which we will devise solutions in the next phase.
Comon's approach
Curious how phase 2 'Explore Problems' fits within a complete Comon process? This timeline will get you started.
